Refund Policy
We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at tom519066@gmail.com. Please note that returns will need to be sent back to the sent address.
If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at tom519066@gmail.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Or alternatively send and email to support@nrnrshop.com
European Union 14-Day Cooling Off Period
If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we've approved your return, please contact us by email.
Privacy Policy
Last updated: June 2026
At No Risk No Reward, we take your privacy seriously. This policy explains how we collect and use your personal data.
What we collect We collect information you provide when placing an order or contacting us — including your name, email address, shipping address, and payment details.
How we use it Your data is used to process and fulfil your orders, send order confirmations and updates, and respond to your enquiries.
Cookies Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. You can disable cookies in your browser settings.
Third parties We share your data with trusted third parties only where necessary to fulfil your order (e.g. shipping carriers and payment processors). We do not sell your personal data.
Data retention We retain your data for as long as needed to provide our services and comply with legal obligations.
Your rights Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [your email address].
Contact Information
Trade name: No risk no reward
Email: tom519066@gmail.com